www.labour.gov.za Vacancies: Client Service Officer x15

The Department of Employment and Labour invites you to join their Client Service Officer position.

There are several posts that need you to fill the position. We have arranged the information and other details in the article below.

If you want to join their offices in Mpumalanga, then you can read this article until the end.

There is some information that you can use related to the job.

Client Service Officer
Image by Daniela Carvalho Dani on pixabay.com

Job Description

Job Title: Client Service Officer

Salary: R211 713 per annum

Type: Permanent

Location and Reference Number:

  1. Bethal Labour Centre: Mpumalanga Ref No: HR4/4/7/45 (X1 Post)
  2. Carolina Labour Centre: Mpumalanga Ref No: HR4/4/7/46 (X1 Post)
  3. Ermelo Labour Centre: Mpumalanga Ref No: HR4/4/7/47 (X1 Post)
  4. Middleburg Labour Centre: Mpumalanga Ref No: HR4/4/7/48 (X1 Post)
  5. Secunda Labour Centre: Mpumalanga Reference No: HR4/4/7/49 (X4 Posts)
  6. Mashishing Labour Centre: Mpumalanga Ref No: HR4/4/7/65 (X 1 Post)
  7. Mbombela Labour Centre: Mpumalanga Ref No: HR4/4/7/66 (X3 Posts)
  8. Mkhondo Labour Centre: Mpumalanga Ref No: HR4/4/7/67 (X1 Post)
  9. Standerton Labour Centre: Mpumalanga Ref No: HR4/4/7/68 (X1 Post)
  10. Sabie Labour Centre: Mpumalanga Ref No: HR4/4/7/69 (X1 Post) 

Duties

The Client Service Officer has certain duties that you can know about before diving in the job directly. The duties are:

  • Receive and verify documents for registration.
  • Register claims on the Operational system.
  • Assist employer services at the Kiosk, online system and service centres.
  • Handle all services related queries and complaints.
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Eligibility and Requirements

As this is a limited opportunity for candidates that meet their requirements, you need to know first about the Client Service Officer criteria. Those qualities might also be in you!

The minimum requirements for the Client Service Officer are:

  • Grade 12/Senior Certificate.
  • No experience.
  • Knowledge: Public Service Act, Public Service Regulations, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations, Customer Services (Batho Pele Principles).
  • Skills: Computer literacy, Business Writing Skills, Listening Skills, Telephone etiquette, Basic Interpersonal Skills.

Application

As there are 15 vacancies for the Client Service Officer position, there are different addresses for each centres and post. Pick one that you wish to apply to and submit your application with the needed requirements and documents.

The addresses that you can use to forward your application are:

  1. Deputy Director Labour Centre Operations: Private Bag X 1029, Bethal, 2310 or hand deliver at 9 Vuyisile Mini Street, Bethal or Email: [email protected]
  2. Deputy Director Labour Centre Operations: Private Bag X 718, Carolina, 1185 or hand deliver at Landbou Building, 20B Breytenbach Street, Carolina or Email: [email protected]
  3. Deputy Director Labour Centre Operations: Private Bag X9054, Ermelo, 2350 or hand deliver at Merino Building Cnr of De Jager& Joubert Street, Ermelo or Email: [email protected]
  4. Deputy Director Labour Centre Operations: Private Bag X251833, Middleburg, 1050 or hand deliver at Emily Hobhouse Building, 175 Cowen Nthuli Street, Middleburg or Email: [email protected]
  5. Deputy Director Labour Centre Operations: Private Bag X9057, Secunda, 2302 or hand deliver at 4 Waterson Street, Sunset Park, Secunda or Email: [email protected]
  6. Deputy Director Labour Centre Operations: Private Bag X20081, Mashishing, 1120 or hand deliver at 51 De Klerk Street, Mashishing or Email: [email protected]
  7. Deputy Director Labour Centre Operations: Private Bag X11298, Mbombela, 1200 or hand deliver at Standard Bank Building, 29 Brown Street, Mbombela or Email: [email protected]
  8. Deputy Director Labour Centre Operations: Private Bag X34, Mkhondo, 2380 or hand deliver at Balalas Building, 42 Kotze Street, Mkhondo or Email: [email protected]
  9. Deputy Director Labour Centre Operations: Private Bag X2001, Standerton, 2430 or hand deliver at Caroto Building, 14C Vry Street, Standerton or Email: [email protected]
  10. Deputy Director Labour Centre Operations: Private Bag X523, Sabie, 1260 or hand deliver at 10th Avenue (Old Spar Centre), Sabie or Email: [email protected]
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Contacts

If you still have some question about the jobs or the application process of this vacancy, then you can contact people in this list:

  1. Mr M Ramatsetse Tel No: 017 647 5212 (Bethal Labour Centre)
  2. Mr RL Mokoena Tel No: 017 843 1077 (Carolina Labour Centre)
  3. Ms L Mashego Tel No: 017 819 7632 (Ermelo Labour Centre)
  4. Mr T Milanzi Tel No: 013 283 3600 (Middleburg Labour Centre)
  5. Mr IM Nkosi Tel No: 013 235 2368/9 (Mashishing Labour Centre)
  6. Ms R Masilo Tel No: 017 631 2585 (Secunda Labour Centre)
  7. Ms LL Shawe Tel No: 013 753 2844 (Mbombela Labour Centre)
  8. Mr R Mnyakeni Tel No: 017 826 1883/4 (Mkhondo Labour Centre)
  9. Mr I Ledwaba Tel No: 017 712 1351 (Standerton Labour Centre)
  10. Mr P Mashile Tel No: 013 764 2105/6 (Sabie Labour Centre)

Remember to contact only the centre that you are applying to. Different centres might have different policies for their recruitment process.

Closing Date

The closing date for the application submission of the vacancies are on 16 May 2022 at 16:00. Make sure to submit your application before the date stated.

Only the shortlisted candidates will get notifications from the HRD Department. If you do not get any news within 8 weeks after the closing date then your application is unsuccessful.

Good luck and success for your application for the Client Service Officer position!  

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