When you are searching for a global provider of outsourcing solutions and business process management, WNS is the top notch to rely on. It has helped more than 200 companies worldwide in a wide range of industries. If you feel that this is a promising future which can build your ideal dream, you must not miss WNS South Africa internship programme. For further information you can keep on reading these following details.
Programme Description
Job Title: WNS South Africa internship programme
Recruiter: WNS Global Services
Location: Voortrekker Rd, Maitland, Cape Town, South Africa
Type of work: Full-time
Duties
Accordingly, before taking your path to join in WNS South Africa internship programme, there are some duties to handle.
- Experiencing in role clarity, professional development, and structured career path
- Attending coaching and mentoring
- Contributing to society through the WNS Cares Foundation
- Calculating and assisting clients with any claim costs
- Working as a part of bigger team and proactively respond to changes
- Adhering to all quality and compliance guidelines for all customer communication
- Supporting meaningful initiatives and making impact in the community
- Also, managing both inbound and outbound customer service through calls, emails, and web-chat for a large South Africa parcel delivery service
Requirements
In addition, it has been a fact that applying for WNS South Africa internship programme requires you to possess and fulfill these following criterion.
- Having Matric qualifications is non-negotiable
- The applicants must be able to work from 08.00 AM to 18.00 PM from Monday to Saturday
- Being able to work on Sunday and during the public holidays from 09.00 AM to 15.00 PM is compulsory
- All applicants must be able to work in full-time
- The applicants must have the knowledge and competencies in customer care professionally at all times
- Being able to calculate and assist the clients with claim costs is obligatory
- Having writing skills with the correct use of grammar and spelling when conversing with agents, customers, and branches is vital
- Being a team player that can assist with fluctuations in call or chat volumes is essential
- Also, being able to adhere to all prescribed quality and compliance guidelines for all types of customer communication is mandatory
Application
Furthermore, apart from the aforementioned requirements, there are some essential documents to fulfill, as follows.
- An application form
- A comprehensive Curriculum Vitae (CV)
- An identity document
- Copies of qualifications
Additionally, when all applicants wish to apply for WNS South Africa internship, you can go through this link. However, you must complete your personal information, working experience, and also your education. After that you can attach your documents at the available button.
Please make sure that the recruiter is not going to tolerate any incomplete and missing documents for further consideration. Hence, you can recheck before submitting the application.
Contact
Moreover, if you are curious about the company profile and the internship programme, you can visit www.wns.com.
Closing Date
Lastly, there is no closing date for WNS South Africa internship programme. All applicants can apply for it at any time since the application can be done via online.