Eskom Vacancies: Customer Service Position for Grade 12

Matriculants who wait for Eskom vacancies, there’s Customer Service vacancy that you can join recently.

Eskom itself is a company that provides electricity for the public in South Africa. For the customer service position itself, the Eskom branch at Morningside Hub is in need for matriculant graduates to join this position.

As a well-known company in South Africa, many are still not familiar with what Eskom stands for. In 1923, Eskom was introduced as the Electricity Supply Commission (ESCOM) and later on it became known as Eskom.

With how well-established this company is in South Africa, many citizens want to be part of this company. Thus, the Customer Service vacancy at the Morningside Hub of Eskom is a sought after position.

There’s information about the Eskom vacancies registration in the article below. Read until the end and start your application submission as soon as possible so that you won’t miss this chance.

Eskom Vacancies
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Job Description

Job Title: Eskom Vacancies for Customer Service Position

Recruiter: Eskom

Reference Number: SANDSR2022

Location: Gauteng, South Africa

Type: Permanent  

Duties

In general, the customer service position in Eskom will have responsibilities to provide great service and support to all Eskom’s residential customers. For the key responsibilities in detail, you can check the list below:

  • Maintain the daily customer service activity operations
  • Maintain customer data
  • Execute generic service activities
  • Build a relationship between their customer base and “Eskom”
  • Facilitate and enable conventional measurement and meter related tasks
  • Support credit revenue and credit management processes
  • Execute vending and prepaid activities
  • Facilitate and enable the quotations and connections activities
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Moreover, they also have to abide by the rules set by the company to all of its employees.

Eligibility and Responsibility

In this section, you will learn about the minimum requirements set by Eskom for their applicants. Additionally, they also have certain standards of skills and competencies that the applicants should have.

Firstly, for the minimum requirements for the Customer service vacancies are as follow:

  • Grade 12
  • N3
  • 3 years relevant Low voltage official experience

Secondly, the skills and competencies that they hope the applicants for this position to have:

  • Integrity
  • Honesty
  • Trustworthiness
  • Relationship building skills
  • Functional and technical skills
  • Problem solving, Analytical skills
  • Negotiation skills
  • Communication skills

If you possess those above criteria, then you are eligible to apply for the customer service position at Eskom.

Application

You can do the application for Eskom vacancies by heading to their website. Choose “Continue to Apply” and follow the application procedures that you can find in the next step. 

For this step, you will need to register for an Eskom account by filling in the registration form that you will find there. Make sure that you have an email address that you can use as an account name before applying.

Closing Date

The closing date for Eskom vacancies is on 10 August 2022. The shortlisted candidates will get notification about them passing on the application within the 28 days after the closing date.

Should you not hear from them in that period of time then your application is not successful. Keep checking for other recent vacancies information around South Africa from our website not to miss out for the next opportunities.

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Hopefully your chance will come right after that. Good luck!

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