12 CSG Learnerships in Various Sectors

  • joub
  • Jun 28, 2024

In an ever-evolving job market, the demand for skilled professionals across various industries has never been higher. CSG Learnerships offer a valuable avenue for individuals to gain the necessary skills and qualifications to thrive in diverse career paths. This article delves into the various learnerships provided by CSG, detailing the specific qualifications, their relevance, and how they contribute to professional development.

CSG Learnerships

What are Learnerships?

Learnerships are structured learning programs that combine theoretical knowledge with practical workplace experience. These programs are designed to equip learners with the skills and competencies required in specific occupations. In South Africa, learnerships are registered with the South African Qualifications Authority (SAQA) and are aligned with the National Qualifications Framework (NQF), ensuring standardized and recognized qualifications.

Overview of CSG Learnerships

CSG offers a broad spectrum of learnerships across multiple sectors, addressing various skill levels and professional interests. Here is a comprehensive overview of the available learnerships:

1. Administration

Business Administration NQF Level 2 (SAQA ID: 23833)

This entry-level qualification equips learners with fundamental administrative skills necessary for office management. Participants gain expertise in areas such as communication, office technology, and basic business principles.

Business Administration NQF Level 3 (SAQA ID: 67465)

Building on the basics, this level enhances learners’ proficiency in administrative tasks, introducing more complex concepts in business operations and office environment management.

Business Administration NQF Level 4 (SAQA ID: 61595)

At this advanced level, learners develop a comprehensive understanding of business administration, focusing on high-level administrative functions, project management, and organizational skills.

2. Catering

Fast Food Services NQF Level 3 (SAQA ID: 14115)

This qualification prepares individuals for careers in the fast food industry, covering aspects such as customer service, food preparation, and health and safety standards.

Food and Beverage Services NQF Level 4 (SAQA ID: 14113)

Learners acquire skills essential for managing food and beverage services in various settings, including restaurants, hotels, and catering companies.

Professional Cookery NQF Level 4 (SAQA ID: 14111)

This program focuses on advanced culinary techniques, kitchen management, and the creation of diverse culinary dishes, aiming to produce proficient chefs.

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3. Contact Centre

Contact Centre Support NQF Level 2 (SAQA ID: 71490)

Designed for entry-level roles in contact centers, this qualification covers communication skills, customer service, and basic operational procedures.

Contact Centre & Business Outsourcing Support NQF Level 3 (SAQA ID: 93997)

This level introduces more sophisticated customer interaction techniques and outsourcing support, enhancing learners’ abilities to manage client relationships effectively.

Contact Centre Operations NQF Level 4 (SAQA ID: 71489)

At this stage, participants gain advanced skills in contact center management, including strategic planning, performance analysis, and team leadership.

4. Generic Management

Management NQF Level 3 (SAQA ID: 83946)

This foundational course covers essential management principles, preparing learners for supervisory roles in various business environments.

Management NQF Level 4 (SAQA ID: 57712)

Building on the basics, this qualification enhances managerial competencies, focusing on strategic decision-making and team management.

Management NQF Level 5 (SAQA ID: 59201)

This advanced program aims to develop high-level management skills, including leadership, organizational development, and complex problem-solving.

5. Hygiene & Cleaning

Hygiene and Cleaning NQF Level 1 (SAQA ID: 57937)

An entry-level qualification for individuals pursuing careers in the cleaning industry, covering basic cleaning techniques and hygiene standards.

Specialist Hygiene and Cleaning NQF Level 2 (SAQA ID: 36233)

This level introduces specialized cleaning methods and equipment, enhancing learners’ expertise in maintaining high standards of cleanliness.

Hygiene and Cleaning Supervision NQF Level 3 (SAQA ID: 20175)

Aimed at supervisory roles, this program focuses on leadership skills, team management, and advanced cleaning practices.

Above Surface Cleaner (QCTO Part Qualification) NQF Level 1 (SAQA ID: 118712)

Specialized training for individuals tasked with cleaning above surface areas, ensuring adherence to specific standards and techniques.

Commercial Ablution Cleaner (QCTO Part Qualification) NQF Level 1 (SAQA ID: 118711)

This qualification prepares learners for roles focused on cleaning commercial ablution facilities, emphasizing hygiene and efficiency.

Commercial Cleaner (QCTO Full Qualification) NQF Level 1 (SAQA ID: 118709)

A comprehensive program covering all aspects of commercial cleaning, from basic techniques to advanced procedures.

Commercial Floor Cleaner (QCTO Part Qualification) NQF Level 1 (SAQA ID: 118713)

Focused training on floor cleaning in commercial settings, covering the use of specialized equipment and cleaning agents.

Commercial Kitchenette Cleaner (QCTO Part Qualification) NQF Level 1 (SAQA ID: 118710)

This qualification trains individuals in cleaning and maintaining commercial kitchenette areas, ensuring compliance with hygiene standards.

6. Information Technology

FETC Systems Development NQF Level 4 (SAQA ID: 78965)

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This qualification equips learners with the skills to develop and maintain IT systems, covering programming, system analysis, and software development.

FETC Technical Support NQF Level 4 (SAQA ID: 78964)

Focusing on technical support roles, this program covers hardware and software troubleshooting, network support, and customer service in IT environments.

End User Computing NQF Level 3 (SAQA ID: 61591/49077)

Designed for end users, this qualification covers essential computer skills, including word processing, spreadsheets, and internet usage.

Systems Support NQF Level 5 (SAQA ID: 48573)

An advanced qualification for IT professionals, covering system support, network administration, and IT project management.

7. Logistics

Freight Handling NQF Level 3 (SAQA ID: 57831)

This program prepares learners for roles in the logistics industry, focusing on freight handling, warehouse management, and transportation logistics.

8. Production Technology

Production Technology NQF Level 2 (SAQA ID: 58781)

An entry-level qualification covering basic production techniques and processes, preparing learners for roles in manufacturing and production environments.

Production Technology NQF Level 3 (SAQA ID: 58785)

Building on the basics, this level enhances skills in production planning, quality control, and efficient production methods.

Production Technology NQF Level 4 (SAQA ID: 78964)

This advanced program focuses on high-level production management, including process optimization, production scheduling, and leadership in production environments.

9. Project Management

Project Management NQF Level 4 (SAQA ID: 50080)

A foundational course in project management, covering essential principles, methodologies, and tools for effective project planning and execution.

Project Management NQF Level 5 (SAQA ID: 58395)

Building on foundational knowledge, this qualification covers advanced project management techniques, risk management, and strategic project planning.

Project Manager (QCTO Qualification) NQF Level 5 (SAQA ID: 101869)

An advanced qualification for aspiring project managers, focusing on comprehensive project management skills, including stakeholder management and complex project execution.

10. Security

General Security Practices NQF Level 3 (SAQA ID: 58577)

This qualification prepares individuals for roles in the security industry, covering basic security practices, risk assessment, and incident response.

Specialist Security Practices NQF Level 4 (SAQA ID: 57713)

Aimed at specialized security roles, this program covers advanced security techniques, surveillance, and security management.

11. Transport

Transport NQF Level 1 (SAQA ID: 59300)

An entry-level qualification for individuals pursuing careers in the transport industry, covering basic transport operations and logistics.

12. Wholesale & Retail

Wholesale and Retail Distribution NQF Level 2 (SAQA ID: 49280)

This program focuses on distribution roles within the wholesale and retail sectors, covering inventory management, logistics, and distribution techniques.

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Wholesale and Retail Operations NQF Level 2 (SAQA ID: 58206)

An entry-level qualification for retail operations, covering basic retail principles, customer service, and sales techniques.

Wholesale and Retail Operations NQF Level 3 (SAQA ID: 63409)

Building on foundational knowledge, this level enhances skills in retail management, merchandising, and advanced customer service.

Receiving and Dispatching Clerk NQF Level 3 (SAQA ID: 99446)

This qualification prepares learners for roles in receiving and dispatching within retail and wholesale environments, focusing on inventory control and logistics.

Retail Supervisor (QCTO Qualification) NQF Level 4 (SAQA ID: 99573)

An advanced program for aspiring retail supervisors, covering leadership, retail operations management, and team supervision.

Store Person (QCTO Part Qualification) NQF Level 2 (SAQA ID: 99703)

This qualification focuses on store management, including inventory control, merchandising, and store operations.

Sales Assistant (QCTO Part Qualification) (Retail Sales Advisor) NQF Level 3 (SAQA ID: 99669)

Designed for sales roles, this program covers advanced sales techniques, customer interaction, and product knowledge.

How CSG Learnerships Benefit Learners

CSG Learnerships offer numerous advantages to learners, providing a structured pathway for career development and personal growth. Here are some key benefits:

1. Industry-Relevant Skills

Each learnership is tailored to meet the specific demands of various industries, ensuring that learners acquire skills that are directly applicable to their chosen career paths. This industry relevance enhances employability and job readiness.

2. Accredited Qualifications

CSG Learnerships are accredited by SAQA, ensuring that the qualifications are recognized and valued across South Africa. This accreditation adds credibility to the learners’ credentials and enhances their prospects for career advancement.

3. Practical Experience

Learnerships combine theoretical knowledge with practical workplace experience, allowing learners to apply what they have learned in real-world settings. This hands-on experience is invaluable in building confidence and competence in their respective fields.

4. Employment Opportunities

Many learnerships are linked to employment opportunities, with learners often being absorbed into the workforce upon completion of their programs. This direct link to employment helps bridge the gap between education and the job market.

5. Personal Development

In addition to professional skills, learnerships foster personal development, including communication skills, teamwork, and problem-solving abilities. These soft skills are essential for career success and personal growth.

6. Access to Further Education

Completing a learnership opens doors to further education and training opportunities. Learners can progress to higher NQF levels, enhancing their qualifications and expanding their career prospects.


CSG Learnerships provide a robust framework for skills development across various sectors, addressing the diverse needs of the modern job market. By offering accredited qualifications, practical experience, and a pathway to employment, these learnerships empower individuals to achieve their professional goals and contribute meaningfully to their communities. Whether in administration, catering, IT, or any other field, CSG Learnerships pave the way for a brighter and more prosperous future.

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