Africa
South Africa’s BPO Sector: From Call Centers to Coding Hub
Introduction From Call Centers to Coding: South Africa’s BPO Sector Transformation South Africa’s Business Process Outsourcing (BPO) sector is undergoing a dramatic transformation, rapidly evolving from its traditional image of call centers to a dynamic hub for high-value services like coding, software development, and IT support. This shift reflects a global trend towards specialized outsourcing, […]