Capitec Careers: Client Service Representative in Cape Town, Western Cape

In the dynamic landscape of modern banking, the pursuit of exceptional client service stands as a cornerstone of success. Capitec Bank Ltd, an industry leader renowned for its commitment to innovation and customer-centric approach, is on a mission to cultivate a team of dedicated individuals who share a passion for excellence. If you’re an energetic, self-motivated individual with a drive to shape the future of banking services, we invite you to embark on a transformative journey with us. This is not just a job opportunity – it’s a chance to become an integral part of a team that prioritizes optimal client experiences, encourages continuous growth, and fosters an environment where your potential knows no bounds. Join Capitec Careers in Cape Town, Western Cape, ZA, as we chart a path toward new horizons in the world of banking and client relations. Your journey starts here.

Company: Capitec Bank Ltd

Location: Cape Town, Western Cape, ZA

Apply by: August 2023

Capitec Bank Ltd is seeking dynamic and motivated individuals who share our unwavering commitment to delivering exceptional service within the banking industry. Join our team and embark on a journey that prioritizes client experience and retention, while fostering personal and professional growth.

To be part of this exciting opportunity, follow the steps below:

1. Click here to learn more about the role and complete a brief assessment.
2. Once you’ve completed the above steps, finalize your application by clicking the “Apply Now” button below.

Purpose Statement: As a Client Service Representative, your role will involve resolving non-real-time client inquiries, ensuring optimal client experiences, and contributing to client retention efforts.

Experience: Minimum:

• Minimum of 2 years of client service experience

Ideal:

• 2 years of experience in a Contact Centre environment

Qualifications (Minimum):

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred):

• Diploma in Finance or Risk and Compliance

Knowledge: Minimum:

• Knowledge and understanding of the financial industry

Ideal:

• Knowledge and understanding of Capitec Bank services, products, policies, and procedures
• Familiarity with the South African banking environment
• Awareness of social media trends and platforms

Skills:

• Strong communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Business writing proficiency
• Effective problem-solving abilities
• Interpersonal and relationship management skills
• Meticulous attention to detail

Conditions of Employment:

• Clear criminal and credit record

Application Process:

Ready to embark on a rewarding journey with Capitec Bank? Ensure you have a clear criminal and credit record before proceeding. To apply and explore this opportunity further, visit our official careers website at www.capitec careers.co.za. For additional insights and information, you can also explore www.capitec.co.za.

At Capitec Bank, we believe in fostering a diverse and inclusive workplace that promotes growth and development. Join us in shaping the future of banking while unleashing your potential.

Application Deadline: 

Capitec Bank Ltd is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

For more information, visit www.capitecbank.co.za and www.capitec.co.za.