GSF Car Parts: Retail Assistant in Belfast

GSF Car Parts: Retail Assistant

Recruiter/Employer: GSF Car Parts is a prominent player in the automotive parts distribution sector, with a strong presence in the UK and Ireland. We cater to independent garages by providing a comprehensive range of parts, tools, garage equipment, and specialized training. With over 175 branches nationwide and a turnover exceeding £475 million, GSF Car Parts is a leading name in the industry. Our unified brand identity since November 2021 reflects the amalgamation of local brand identities acquired over the years. We pride ourselves on a robust branch network, centralized support, and expertise from specialized departments, ensuring excellence in procurement, supply chain management, marketing, and national accounts. Integrated IT systems, including the industry-leading Allicat catalogue system, contribute to our success.

GSF Car Parts stands as a prominent and leading automotive parts distributor in the United Kingdom and Ireland. Our company is deeply entrenched in the motor vehicle manufacturing industry, supplying a diverse array of parts, tools, garage equipment, and specialized training to thousands of independent garages throughout the UK and Ireland. With a turnover exceeding £475 million, GSF Car Parts has built a strong legacy and reputation in the automotive sector.

Heritage and Unity: Our journey has been shaped by the consolidation of local brand identities acquired over several years. Since November 2021, we have operated under a unified brand identity, representing the culmination of heritage and success from these various brand entities. This unity strengthens our position and enhances our ability to serve our customers with excellence.

Branch Network and National Presence: GSF Car Parts boasts a robust branch network with over 175 branches nationwide. Each branch serves as a vital link in our expansive supply chain, allowing us to efficiently and effectively meet the needs of independent garages across the region. Our centralized support and expertise from specialized departments, including procurement, supply chain management, marketing, and national accounts, contribute to the seamless functioning of our operations.

Integrated IT Systems: To ensure precision and efficiency, GSF Car Parts leverages integrated IT systems, including the industry-leading Allicat catalogue system. These systems play a pivotal role in streamlining processes, facilitating easy access to information, and enhancing our overall service delivery.

Commitment to Excellence: At GSF Car Parts, we are committed to delivering excellent customer service and maintaining high standards in the products and services we offer. Our focus extends beyond mere transactions; we strive to build lasting relationships with our customers by understanding their needs and providing solutions that meet and exceed expectations.

Career Development and Team Support: Recognizing that our success is intricately linked to the contributions of our team members, we prioritize their well-being and professional growth. The company offers a range of benefits, including performance-based bonuses, annual leave, health and wellbeing initiatives, financial wellbeing support, and opportunities for training and career progression.

Social Responsibility: GSF Car Parts values social responsibility and encourages its employees to participate in volunteering activities. We believe in giving back to the community and contributing to causes that make a positive impact.

Diversity and Inclusion: We embrace diversity and are committed to fostering an inclusive workplace where individuals from various backgrounds and experiences can thrive. GSF Car Parts recognizes the strength that diversity brings to our organization and actively promotes an environment that values and respects differences.

Job Positions/Locations/Ref Numbers:

• Position: Retail Assistant
• Location: Belfast, Mpumalanga, South Africa
• Workplace Type: On-site
• Employment Type: Full-time
• Level: Entry level
• Industry: Motor Vehicle Manufacturing
• Employee Count: 1,001-5,000

The role of a Retail Assistant is crucial in providing exceptional customer service and supporting the overall operations of a retail establishment. Generally, Retail Assistants work in various industries, including automotive, fashion, electronics, and more. Their primary responsibilities involve assisting customers, processing transactions, maintaining inventory, and ensuring a positive shopping experience.

Key Responsibilities:

1. Customer Service: Interacting with customers, addressing inquiries, and providing assistance in a friendly and professional manner.
2. Sales Support: Promoting products, handling sales transactions, and participating in product promotions to meet sales targets.
3. Inventory Management: Keeping track of stock levels, restocking shelves, and ensuring products are well-organized and displayed.
4. Order Fulfillment: Processing orders, picking relevant items from the inventory, and facilitating click-and-collect services.
5. Returns and Exchanges: Managing customer returns, assessing items for resale, warranty, or surcharge, and processing exchanges.
6. Team Collaboration: Working collaboratively with the sales team, contributing to positive team dynamics, and achieving individual and branch targets.
7. Product Knowledge: Utilizing training resources, such as e-learning portals, to enhance product knowledge and provide accurate information to customers.
8. Cleanliness and Presentation: Ensuring that customer-facing areas are clean, tidy, and presentable, reflecting a positive image of the company.

Qualifications and Skills:

• Customer Focus: Proven experience in customer service or retail, with a customer-centric approach.
• Sales Orientation: Target-driven with the ability to contribute to sales and promotional activities.
• Communication Skills: Excellent communication and interpersonal skills for effective interaction with customers and team members.
• IT Proficiency: Comfortable using computer systems and technology for order processing and inquiries.
• Attention to Detail: Strong organizational skills and attention to detail, especially in handling inventory and customer orders.
• Teamwork: Ability to work collaboratively within a team, contributing to a positive and productive work environment.
• Industry Knowledge: Familiarity with the specific industry or product lines may be advantageous.

Working Hours: Retail Assistants typically work full-time hours, including weekends and possibly evenings, depending on the nature of the retail business.

Career Development: Opportunities for career progression may include advancements to supervisory or management roles within the retail environment.

Benefits: At GSF Car Parts, we prioritize the well-being and development of our team members. Our comprehensive benefits package includes:

1. Performance-Based Bonus: Opportunity to earn a bonus based on performance.
2. Annual Leave: 20 days of annual leave, including bank holidays, with the chance to earn up to 5 more with time served.
3. Health & Wellbeing: Free flu vaccine, health and wellbeing tools, life assurance scheme.
4. Financial Wellbeing: Discounts from 100’s of household names, financial wellbeing products, advances, and savings schemes.
5. Career Development: Training qualifications and opportunities for career progression.
6. Social Responsibility: Paid time off to volunteer.

Eligibility: To succeed as a Retail Assistant at GSF Car Parts, candidates should meet the following criteria:

• Proven customer service or sales/retail experience in a customer-facing role.
• Target-driven and motivated to achieve results.
• Excellent customer service skills.
• Positive approach to customer queries, actively seeking resolutions.
• Proficient in IT and computer systems.
• Team player with excellent attention to detail.
• Knowledge of car parts or the automotive industry (advantageous but not essential).
• Knowledge of MAM, Allicat, MS Office is desirable.

Requirements: Candidates applying for the Retail Assistant position should submit relevant documents as required during the application process.

How to Apply: Interested candidates can apply for the Retail Assistant position through LinkedIn. Please ensure to provide all necessary documents and information.

Closing Date: The deadline for applications is not available.

Official Contact: For further inquiries, please contact us by visiting our official website for additional information about GSF Car Parts.

Join GSF Car Parts and become part of a dynamic team, contributing to the success of one of the UK’s leading automotive parts distributors. We value diversity and are committed to creating an inclusive workplace. Apply now and embark on a rewarding career with GSF Car Parts!