Dis-Chem Pharmacies: Cashier in Centurion

Recruiter/Employer: Dis-Chem Pharmacies

Dis-Chem Pharmacies is a prominent retail pharmacy chain in South Africa, recognized for its commitment to providing a comprehensive range of healthcare products and services. Established with a focus on delivering quality and convenience, Dis-Chem has grown to become a trusted name in the retail industry. The company operates a network of pharmacies across the country, offering a diverse range of products and services to meet the health and wellness needs of its customers.

Mission: The mission of Dis-Chem Pharmacies is to enhance the well-being of its customers by providing accessible healthcare solutions, quality products, and exceptional service. The company is dedicated to creating a positive and supportive environment for both customers and employees.

Values: Dis-Chem is guided by a set of core values that underpin its operations and interactions. These values include a commitment to integrity, excellence in service, innovation, and a focus on social responsibility. The company places a strong emphasis on ethical conduct and strives to make a positive impact on the communities it serves.

Industry Focus: As a leader in the retail sector, Dis-Chem primarily operates in the pharmaceutical and healthcare industry. The company’s core business involves the retail sale of prescription and over-the-counter medications, personal care products, beauty and cosmetic items, vitamins and supplements, and a variety of other health-related goods.

Retail Presence: Dis-Chem Pharmacies has a widespread retail presence, with numerous stores strategically located across South Africa. The Goldfields store, for which the current job posting is relevant, is part of this extensive network. The company’s stores are designed to provide a convenient and welcoming environment for customers to access a wide range of health and wellness products.

Commitment to Customer Service: Customer service is a cornerstone of Dis-Chem’s business philosophy. The company is dedicated to delivering a world-class shopping experience for its customers. This commitment is reflected in the recruitment of skilled and customer-focused individuals, such as cashiers, who play a crucial role in ensuring that customers receive exceptional service at every point of interaction.

Employment Equity and Diversity: Dis-Chem is an equal opportunity employer, emphasizing diversity and inclusivity in its workforce. The company actively supports employment equity initiatives and has established plans and targets aligned with its Employment Equity & Transformation Strategy. This commitment extends to the recruitment of individuals with disabilities, as part of Dis-Chem’s broader efforts to contribute to a more inclusive society.

Benefits for Employees: Dis-Chem recognizes the importance of attracting and retaining top talent. As part of its commitment to employee well-being, the company offers a range of benefits to its staff, including a market-related salary, medical aid, provident fund, and a staff account.

Job Positions/Locations/Ref Numbers: Cashier – Goldfields Store – Ref: DC-CASH-2023

Dis-Chem Pharmacies is hiring for the position of Cashier at our Goldfields store. Ref Number: DC-CASH-2023.

A cashier is a crucial frontline position in the retail industry responsible for handling customer transactions at the point of sale. This role requires a combination of technical skills, customer service acumen, and attention to detail. Cashiers play a vital role in ensuring smooth and efficient financial transactions while contributing to the overall customer experience.

Key Responsibilities:

1. Transaction Processing: Cashiers are responsible for accurately processing customer purchases. This involves scanning items, calculating totals, handling various forms of payment (cash, credit/debit cards, vouchers), and providing change.
2. Customer Service: Cashiers often serve as the last point of contact between the customer and the business. They greet customers, answer queries, and ensure a positive shopping experience. Establishing a professional and friendly rapport with customers is essential.
3. Record-Keeping: Cashiers use computerized systems to record sales transactions. They must ensure accuracy in recording prices, applying discounts, and processing returns or exchanges. This meticulous record-keeping is vital for inventory management and financial reconciliation.
4. Security and Fraud Prevention: Cashiers are entrusted with handling money, making them responsible for preventing fraud and ensuring the security of cash and payment instruments. They must be vigilant in detecting counterfeit currency and following security protocols.
5. Product Knowledge: While not always a primary duty, cashiers should have a basic understanding of the products and services offered by the business. This knowledge helps them address customer inquiries, inform customers about promotions, and contribute to upselling efforts.
6. Adherence to Policies: Cashiers must strictly adhere to company policies and standard operating procedures. This includes following guidelines for cash handling, reporting discrepancies, and obtaining approvals for voids or price changes.
7. Communication: Effective communication skills are crucial. Cashiers often need to relay information to customers, seek approvals from supervisors for certain transactions, and report issues or concerns to higher management.

Key Skills and Competencies:

1. Numerical Skills: Cashiers need strong numerical skills to handle transactions accurately and quickly. This includes mental arithmetic for calculating totals and providing change.
2. Attention to Detail: Precision is vital to avoid errors in transaction processing, pricing, and record-keeping. Cashiers must pay attention to the details to maintain accuracy.
3. Customer Service Skills: Interpersonal skills and the ability to provide excellent customer service are paramount. Cashiers should be courteous, patient, and able to handle customer inquiries and complaints professionally.
4. Technical Proficiency: Cashiers work with point-of-sale systems and cash registers. Proficiency in operating these systems and troubleshooting basic technical issues is essential.
5. Time Management: Given the fast-paced nature of retail environments, cashiers must efficiently manage their time to process transactions promptly, especially during peak hours.
6. Ethical Conduct: Cashiers are often privy to sensitive information and handle financial transactions. Trustworthiness, honesty, and adherence to ethical standards are non-negotiable.

Career Advancement:

While the cashier position is often an entry-level role, it can serve as a foundation for career advancement within the retail industry. Individuals may progress to supervisory roles, such as head cashier or front-end supervisor, and later into management positions within the store or company. Additionally, the skills acquired as a cashier, including customer service, communication, and attention to detail, are transferable to various other professions.

Benefits:

Successful candidates can expect the following benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Eligibility:

To be eligible for this position, candidates must meet the following minimum qualifications:

• Grade 12 / Matric
• A minimum of 6 months’ experience in cashier/till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Requirements:

Candidates should possess the following key competencies:

Essential:

• In-depth knowledge of operating cash registers and maintaining cash drawers
• Knowledge of processing sales, refunds, and payments
• Strong command of English (written and oral)
• Accuracy and attention to detail
• Presentable with emotional intelligence
• Social awareness
• Accountability and problem-solving skills
• Ability to analyze basic reports
• Trustworthy and honest
• Time management skills

Advantageous:

• Proficiency in a third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

How to Apply:

Interested and qualified candidates are invited to submit their applications by [insert application instructions here, e.g., sending a detailed CV and cover letter to https://dischem.simplify.hr/Vacancy/Apply/v6d5fw or applying through our official website. Please ensure that your application clearly indicates the reference number: DC-CASH-2023.

Closing Date:

The closing date for applications is has not been informed yet. Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application as unsuccessful.

Official Contact:

For further inquiries, please contact 0413962600. You can also visit our official website https://dischem.simplify.hr/ for more information about Dis-Chem Pharmacies.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.