Clicks Career Sites: Store Manager in Paarl

  • Full Time
  • Paarl

Website The Clicks Group

Store Manager – Clicks Dal Josafat

Listing Reference: click_015069

Listing Status: Online

Apply by: 22 November 2023

Position Summary

  • Industry: Wholesale & Retail Trade
  • Job Category: Retail Operations
  • Location: Paarl
  • Contract: Permanent
  • Remuneration: Market Related
  • EE Position: Yes


We are seeking a dynamic and experienced Store Manager for Clicks Dal Josafat in Paarl. As a pivotal member of the team, you will play a key role in ensuring the efficient operation of the store and maintaining service excellence. By leading and directing the store operations team, you will contribute to meeting sales, profit, and compliance targets, ultimately creating a competitive advantage for the Clicks brand.

About Clicks Group

Clicks Group is a leading retail and healthcare group in South Africa, and it operates in the Wholesale & Retail Trade industry. The company has a significant presence in the health and beauty retail sector, offering a wide range of products and services to its customers. Clicks is known for its commitment to providing quality health and beauty products while maintaining a focus on customer service excellence.

The company operates a chain of retail stores, including pharmacies, offering an extensive selection of health and beauty products. Clicks is dedicated to being the customer’s first choice in the health and beauty retail space, and it strives to achieve this by living and driving its core values.

Key Information about Clicks Group:

  • Industry Focus: Wholesale & Retail Trade
  • Core Business Areas: Health and Beauty Retail, Pharmacy Services
  • Brand Image: Clicks is recognized for its commitment to quality products, customer service, and a diverse range of health and beauty offerings.

Company Values: Clicks Group places a strong emphasis on its values, which guide the company’s actions and decisions. These values likely include aspects such as integrity, customer focus, innovation, and a commitment to excellence.

Retail Operations: Clicks Group’s retail operations encompass a variety of products, including health and wellness items, beauty products, and pharmaceutical services. The company’s stores serve as a one-stop destination for customers seeking a wide range of health and beauty solutions.

Healthcare Services: In addition to its retail operations, Clicks Group is likely to provide healthcare services through its pharmacies and clinics. This could include prescription services, health consultations, and other health-related offerings.

Employee Affiliation: The company is dedicated to building a high-performing business culture that fosters employee affiliation. This commitment to employee satisfaction is essential for creating a positive work environment and delivering excellent customer service.

Community Engagement: As a prominent player in the retail and healthcare sectors, Clicks Group is likely to be actively involved in community engagement initiatives. This may include health awareness campaigns, partnerships with local organizations, and other community-oriented activities.

Vision: The company’s vision, as mentioned in the job posting, is to be the customer’s first choice health and beauty retailer. This vision underscores Clicks Group’s commitment to providing a superior customer experience and maintaining a strong position in the competitive retail market.

Overall, Clicks Group is a well-established and reputable company in South Africa, with a strong focus on health, beauty, and customer satisfaction. The company’s operations extend beyond traditional retail, incorporating healthcare services to meet the diverse needs of its customers.

Job Description

Job Objectives:

  1. Financial Performance: Drive and maximize sales, track daily targets, and implement weekly and monthly sales plans. Take proactive actions as required to ensure the achievement of the store’s financial performance.
  2. Operational Management: Efficiently manage and control all operational activities, including expenses, stock management, shrinkage, housekeeping, and administration.
  3. Visual Merchandising: Oversee in-store execution of visual merchandising, ensuring the maintenance of in-store presentation and promotional standards in line with the brand image.
  4. Team Management: Build and lead a competent and motivated team through effective selection, leadership, management, and ongoing development.
  5. Staff Scheduling: Adequately schedule staff in accordance with the Group’s labor policy to ensure each department is fully and appropriately staffed.
  6. Administrative Responsibilities: Ensure efficient handling of administrative tasks, including weekly time and attendance, and submission of complete employee records to HR.
  7. Customer Service: Execute customer service initiatives in-store, taking corrective actions to enhance the customer experience, drive loyalty, and achieve club card participation targets.
  8. Stakeholder Relationships: Build and maintain sound working relationships with relevant stakeholders such as center managers, suppliers, and distribution centers to achieve business objectives.
  9. Market Awareness: Stay informed about customer trends, demographics, and needs, monitoring local competitors to capitalize on opportunities.
  10. Integration and Cohesion: Drive cohesion, consistency, and integration between store operations, pharmacy, and clinic teams.
  11. Business Culture: Foster a high-performing business culture that promotes employee affiliation, customer satisfaction, and shareholder value.
  12. Company Values: Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.


  • Sound understanding and application of financial management principles.
  • Strong retail/FMCG background with an understanding of merchandising and promotions principles.
  • Knowledge of stock, cost, risk, and compliance management procedures.
  • Knowledge of customer service excellence.
  • Familiarity with labor legislation and industrial relations practices.
  • Competency in competency-based interviewing.


  • Sound managerial skills.
  • Results and target-driven.
  • Planning and organizing skills.
  • Problem-solving skills.
  • Strong customer orientation.
  • Good communication skills.
  • Computer literacy.
  • Strong financial acumen.



  • Leading and Supervising.
  • Planning and Organizing.
  • Delivering Results and Meeting Customer Expectations.


  • Entrepreneurial and Commercial Thinking.
  • Deciding and Initiating Action.
  • Working with People.
  • Analyzing.
  • Coping with Pressures and Setbacks.

Minimum Requirements


  • Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million.
  • Extensive people management experience of a large and diverse workforce.
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.).


  • Essential: Grade 12 (Maths 50% and English 50%).
  • Essential: B. Degree or Diploma (retail/finance management, pharmacy, or related) for external applicants.

Application Process:

Apply online at Clicks Careers

Here’s a step-by-step guide on how to apply for the Store Manager position at Clicks Dal Josafat:

  1. Visit the Clicks Careers Website: Go to the official Clicks Group Careers website. You can access it by typing the following URL into your web browser: Clicks Careers
  2. Explore Job Listings: Once on the Clicks Careers website, navigate to the “Job Search” or “Find a Job” section. Look for the specific job listing for the Store Manager position at Clicks Dal Josafat. The listing reference for this job is click_015069.
  3. Review Job Details: Click on the job listing to access detailed information about the Store Manager position. Make sure to read through the job description, requirements, and other relevant details to ensure that this is the position you’re interested in.
  4. Prepare Application Materials: Before starting the application process, gather all the necessary documents and information. This may include your resume, cover letter, academic certificates, and any other documents required for the application.
  5. Click on “Apply Now”: On the job listing page, there should be an option to “Apply Now” or a similar button. Click on this button to initiate the application process.
  6. Create an Account or Log In: If you’re a new user, you may be prompted to create an account on the Clicks Careers platform. Provide the required information to set up your account. If you already have an account, log in using your credentials.
  7. Complete the Application Form: Fill out the online application form with accurate and up-to-date information. The form may include sections for personal details, educational background, work experience, and additional qualifications.
  8. Upload Documents: Attach the necessary documents, such as your resume, cover letter, and any other required files. Ensure that the files are in the specified format and meet the application requirements.
  9. Review and Submit: Carefully review all the information you’ve provided to ensure accuracy. Once you are satisfied, submit your application through the online portal. Some systems may allow you to review your application before the final submission.
  10. Confirmation: After submitting your application, you may receive a confirmation message on the screen or via email. This confirms that your application has been successfully submitted.
  11. Follow-Up: Keep an eye on your email for any communication from the Clicks Careers team. They may contact you regarding the status of your application or to schedule an interview.

Remember to apply before the application deadline, which, in this case, is November 22, 2023. If you encounter any issues during the application process, you can contact Clicks Group’s support team at the provided telephone number (Tel: 010 140 3099) or email address ([email protected]) for assistance.

Official Contact:

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