ABB: Service Sales Specialist in Modderfontein

Recruiter/Employer: ABB – Empowering the Future of Industry and Society

ABB, a global technology leader, is at the forefront of driving innovation and transformation in society and industry. With a rich history spanning decades, ABB is committed to achieving a more productive, sustainable future. Embracing diversity and inclusion across dimensions such as gender, LGBTQ+, abilities, ethnicity, and generations, ABB is on a journey where individual differences are not only welcomed but celebrated.

The job opportunity is for a Full-time Service Sales Specialist to join the Motion business area within the Service division, based in Longmeadow, South Africa. As a Service Sales Specialist at ABB, you’ll contribute to the company’s mission while working in a dynamic, global team that values individual contributions.

Mission: ABB’s mission is to empower the transformation of society and industry by providing innovative technologies that enhance performance, efficiency, and sustainability. The company is actively involved in the energy revolution, playing a crucial role in the application of electrical motion across various industries, cities, infrastructure, and transportation.

Values: At ABB, a strong foundation is built on a set of core values that guide its actions and decisions. These values include a commitment to safety, integrity, and sustainability. ABB places a high value on diversity and inclusion, recognizing the strength that individual differences bring to the organization.

Innovation and Digitalization: ABB is at the forefront of innovation, consistently driving advancements through digitalization. The company embraces the latest technologies to create solutions that make a significant impact on its customers’ businesses and contribute to a more connected and efficient world.

Work Environment: ABB fosters a work environment that encourages collaboration, creativity, and individual growth. The company recognizes that its people and culture are fundamental to its success. Employees at ABB are empowered to drive innovations through digitalization, making a positive difference for customers and partners on a daily basis.

Motion Services Division: The Motion Services Division at ABB is a key player in providing innovative services to customers globally. This division focuses on maximizing the performance, uptime, and energy efficiency of electrical motion solutions throughout their lifecycle. Electrical motion is a critical component applied across industries, cities, infrastructure, and transportation, making it a cornerstone of the ongoing energy revolution.

Equal Opportunity Employer: ABB is committed to being an equal opportunity employer. The company values diversity and is dedicated to creating an inclusive workplace where individuals from all backgrounds and experiences can thrive. ABB believes in harnessing the power of diverse perspectives to drive innovation and excellence

Job Positions/Locations/Ref Numbers: Service Sales Specialist – Motion Services Division

• Location: Longmeadow, South Africa
• Job Type: Full-time

The role of a Service Sales Specialist is a dynamic and multifaceted profession that sits at the intersection of customer service, technical expertise, and salesmanship. Professionals in this field play a crucial role in driving revenue for companies by not only selling products but also promoting and delivering a range of services to meet the diverse needs of clients. Let’s delve into the key aspects of the Service Sales Specialist profession:

1. Technical Proficiency:

• A strong foundation in technical knowledge is essential for Service Sales Specialists. This often includes a background in a specific industry or product line, enabling them to understand and communicate intricate details about the services they offer.

2. Sales Acumen:

• Service Sales Specialists are, at their core, salespeople. They possess a keen understanding of sales strategies, customer relationship management, and the ability to identify and capitalize on sales opportunities. This involves creating and implementing effective sales plans, managing sales pipelines, and meeting revenue targets.

3. Customer-Centric Approach:

• Unlike traditional sales roles, Service Sales Specialists prioritize long-term customer relationships over one-time transactions. They actively listen to customer needs, tailor service offerings to address those needs, and focus on customer satisfaction throughout the entire sales process.

4. Service Portfolio Management:

• Service Sales Specialists are responsible for promoting and selling a comprehensive service portfolio. This may include maintenance services, upgrades, retrofits, and value-added solutions. Their goal is to ensure that clients not only purchase products but also invest in ongoing services that enhance the performance and longevity of those products.

5. Market Insight and Trend Analysis:

• Staying informed about market trends, industry developments, and the competitive landscape is crucial. Service Sales Specialists need to identify emerging opportunities, anticipate customer needs, and align their service offerings with market demands.

6. Relationship Building:

• Building and maintaining long-term relationships with clients is a key aspect of the role. Service Sales Specialists actively engage with customers, understand their business challenges, and position themselves as trusted advisors who can provide tailored solutions.

7. Communication Skills:

• Effective communication is paramount in this profession. Service Sales Specialists must articulate the value of their services, negotiate terms, and address customer inquiries. Clear and compelling communication builds trust and confidence, facilitating successful sales.

8. Administrative and Coordination Tasks:

• Beyond the sales aspect, Service Sales Specialists often engage in administrative tasks, including managing contracts, preparing sales proposals, and coordinating with internal teams to ensure the successful delivery of services.

9. Continuous Learning:

• Given the dynamic nature of technology and industries, Service Sales Specialists are committed to continuous learning. They stay abreast of technological advancements, industry regulations, and evolving customer preferences to adapt their sales strategies accordingly.

Benefits:

• Competitive salary
• Comprehensive benefits package
• Opportunities for career advancement and professional development
• Inclusive and diverse work environment
• Collaborative global team
• Contribution to a more sustainable future

Eligibility:

• Diploma or degree in electrical engineering. Marketing qualification is advantageous.
• Minimum 5 years of experience in service sales
• Proven track record in service sales
• Industry experience in service sales and/or solution/value selling
• Good communication and people skills

Requirements:

• Submission of relevant documents, including educational certificates and a detailed resume
• Demonstrated experience and achievements in service sales
• Strong understanding of the electrical engineering industry
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a global team environment
• Familiarity with market trends and solution/value selling strategies

How to Apply: Interested candidates meeting the eligibility criteria are invited to submit their applications by sending a cover letter and resume to Indeed. Please mention the reference number in the subject line of your email.

Closing Date: N/A

Official Contact: For inquiries or additional information, please contact:

• Email: contact.center@eg.abb.com
• Phone: +20 26729774
• Official Website: https://new.abb.com/africa

Note: ABB is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Only shortlisted candidates will be contacted.