Are you looking for a Government Job in Roodepoort but have no previous experience? We have a good opportunity for you today! Currently, the Department of Labour are recruiting candidates to fill a Client Service Officer position.
We have all the information below, from requirements, how to apply, to the list of duties you can expect. Please continue reading if you are interested!
Programme Description
Position: Client Service Officer
Recruiter: Department of Labour
Location: Labour Centre: Roodepoort
Reference Number: HR 4/4/4/10/10
Salary: R 211 713 per annum
Type: Permanent
Duties
As a Customer Service Officer, you will be responsible for several different duties. Below we provide the breakdown of the position’s job description so you can consider whether this is a good fit for you!
- Render services at help desk as the first point of entry within the Registration
- Services
- Render Employment Services to all the clients who visit the Labour Centre
- Resolve all complaints on all Labour Legislations received from clients
- Receive all Unemployment Insurance benefits applications and employer declarations
- Receive application forms in terms of Compensation for Injuries and Diseases Act (COIDA) and employer registration forms for COIDA
Eligibility and Requirements
In order to apply for this Customer Service Officer vacancy, you will need:
- Matric/Grade twelve/ Senior Certificate.
- No experience required.
Aside from that, the following knowledge are important and will be considered when shortlisting the applicants, so make sure you know about:
- All Labour Legislations and Regulations
- Private Employment Agency
- regulations and related ILO conventions
- Public Service Regulations
- Public Service Act
- Departmental Policies
- Produres and Guidelines
- Batho Pele principles
Not only that, you also need to master several skills that will help you work efficiently in the Customer Service Officer position:
- Interpersonal
- Telephone etiquette
- Interviewing
- Computer literacy
- Communication
- Ability to interpret legislation
- Problem-solving
Application
Are you interested in applying as a Customer Service Officer? First, you will need to prepare some documents. Please check the list below:
- NEW Z83 Form (obtainable from any Public Service Department or on the internet at www.gov.za/documents.) Please note that you must include a reference number on the form.
- A recently updated and comprehensive Curriculum Vitae (CV)
- Copies of all qualification academic transcripts including Senior Certificate
- Copies of identification documents
Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to sign this form may lead to disqualification of the application during the selection process.
Please note that you do not need to certify your copies of documents, you will only need to provide certified copies when you are shortlisted, during or before the interview process with HR.
Please submit your application through these channels:
Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001
or
Hand deliver at
77 De Korte Street, Braamfontein.
Email: JobsGP2@labour.gov.za
Enquiries/Contact
If you need more information about the Department of Labour vacancy for Customer Service Officer, or have any questions, you can submit your enquiries through this contact person:
Ms C Geldenhuys Tel: (011) 766 2000
Closing Date
Finally, the closing date for this Customer Service Officer vacancy from the Department of Labour will be closed on December 28, 2021 at 16:00. Please submit your application before that date because late submission will NOT be considered.
Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
We wish you luck on your application!