As one of the ways to get rid of the unemployment in South Africa, Department of Employment and Labour proudly offers some job opportunities. These Department of Employment and Labour vacancies are available in some positions. In this occasion, the writer is going to explain further about the position of client service officer.

Further, these Department of Employment and Labour vacancies are available in two different addresses. Therefore, when you are applying for these Department of Employment and Labour vacancies, you need to mention clearly about the place of work that you are applying for.

In the following, there will be all the details about the recruitment including the duties, requirements, and the documents needed. When you think that you have all the capabilities to apply for these Department of Employment and Labour vacancies, you can prepare yourself and complete the application.

Programme Description

Position: Client Service Officer

Recruiter: Department of Employment and Labour

Location & Reference Number:

Prospecton Labour Centre – HR 4/4/5/88

Richmond Labour Centre – HR 4/4/5/86

Salary: R208 584 per annum

Duties

Additionally, working as a client service officer requires you to handle these following duties and responsibilities, as follows.

• Rendering services at the help desk as first point of entry within the Registration Services
• Rendering Employment Services to all clients who visit Labour Centre
• Resolving all complaints on all Labour Legislations received from clients
• Resolving all Unemployment Insurance Benefits Applications and Employer declarations
• Also, receiving application forms in terms of injuries compensation

Requirements

In addition, to be able to apply for the position of a client service officer, all applicants must have fulfilled these following requirements.

• Having Matriculation or Grade 12 qualifications is compulsory
• The applicants must have knowledge in all labour legislations and regulations, Private Employment Agency regulations, Public Service Regulations, Knowledge of Departmental Policies, and also Batho Pele Principles
• All applicants must have interpersonal skills and communication skills
• Having telephone etiquette and computer literacy is mandatory
• Lastly, the applicants must have the ability to interpret legislation and problem solving

Application

Furthermore, some documents are also compulsory for all applicants to provide before applying for the Department of Employment and Labour vacancies.

• The new Z83 form
• A recent comprehensive CV which specifies all qualifications and experience
• Copies of qualifications
• An identity document
• Also, a valid driver’s license (when necessary)

Additionally, when you are going to apply for Department of Employment and Labour vacancies, you can send your documents to these following addresses.

• Deputy Director: Labour Centre Operations: PO Box 343, Umbongintwini, 4120 for attention: Sub-directorate: Human Resources Operations, Provincial Office: KZN.
• Deputy Director: Richmond Labour Centre: PO Box 852, Richmond, 3780 for attention: Sub-Section: Human Resources Management, KwaZulu-Natal.

Do not forget to complete all the documents needed. When you fail to fulfill all the requirements, your application will get automatic dismissal.

Contact

Moreover, if you have any enquiries related to Department of Employment and Labour vacancies in the position of client service officer, you can contact Mr. K Naidoo at (031) 913 9700 or Ms. BB Ndlovu at (033) 212 2768.

Closing Date

Finally, the closing date of Department of Employment and Labour vacancies will be on 27 September 2021.