AFGRI Vacancies: Client Service Officer

  • End User
  • Jun 03, 2022

An opportunity for you to join the vacancy of AFGRI Client Service Officer. If you are someone who is highly motivated and result-driven in working life, then you are what AFGRI is looking for.

AFGRI needs 2 people to fill the vacancies as Client Service Officer in their JHB East Rand office. If you are interested in this position then you can read the following post to know about the vacancy.

AFGRI Client Service Officer
Photo by Kampus Production from Pexels

Job Description  

Job Title: AFGRI Client Service Officer

Recruiter: AFGRI

Reference Number: AO-775

Location: JHB East Rand

Available Positions: 2 

Type: Permanent

Duties

AFGRI is a fast-growing business and they hire people with a positive attitude to be part of their team. For the AFGRI Client Service Officer position, it has several duties that applicants need to know before they decide to apply.

Yet before that, you should learn about the general duties of the position first. Generally, the Client Service Officer duties are to give excellent service to all internal and external clients.

Whereas, the key performance areas for the Client Service Officer are as follow:

  • Capture orders on ERP, create quotations and send to Client for payments / validate pricing
  • Daily processing of invoices and reconciling D/N against Gate sheet
  • Ensure accurate filing of all delivery notes and gate sheet
  • Open order report  and approve EDI orders
  • Attach POP from the client and send through to Debtors to release ordered items
  • Process cash sales, recon and capture on the control sheet
  • Verify credit notes and claims/goods returns orders and preparation
  • Liaising with DC for POD’s
  • Working on retailer accounts and matching claims to Invoice price and quantities and identifying differences for processing.
  • Email Co-packing order to T/A and dispatch to ensure loading
  • Assisting DC with general queries and difficulties
  • Remove backorders and canceled orders
  • Credit flag list distribution
  • Assist and resolve general customer queries
  • Verification of App orders
  • Download retail purchase orders from Portal and send them to various DC. 

Eligibility and Requirements

There are some requirements that applicants should have to be eligible for the AFGRI Client Service Officer position. Therefore, we have compiled the information for you in this paragraph.

Firstly, the minimum qualification requirements. They are:

  • Grade 12

Secondly, the minimum work experience requirements. For instance:

  • 2 years client service or related experience within a manufacturing environment

Thirdly, the technical competency requirements. For example:

  • Computer literate
  • Good interpersonal skill
  • Excellent client relations
  • Stress management and crisis management
  • Attention to detail
  • Organized and strong administrative skill
  • Knowledge of SAP and/or SAGE will be an advantage

Fourthly, the behavioral competency requirements. Which are:

  • Diligent
  • Positive and motivated
  • Assertive
  • Self-starter
  • Punctual and accurate

If you think that those qualities above are in you, then this position is the one made for you. Go apply!

Application

To apply for this position you can head to this link and click on “Apply”. Certainly, you should have prepared the documents that you will need to submit online for the application process.

Closing Date

The closing date for the application to this vacancy is on 10 June 2022. That is to say, you should have already submitted your application before the date mentioned.

Moreover, once you have submitted it, you can wait for any news from the recruiter. However, if you haven’t gotten any news within 30 days after the closing date then it means that your application is unsuccessful.